Can’t locate purchase in App store account

MarkF

Hello, Frank. Suddenly I have a problem. I bought a Pianoscope Pro in September 2022.

I recently discovered that in my Account in the App Store it is not in the Purchased section.

How do I solve this problem and have any of my colleagues encountered this?

Frank Illenberger

MarkF Hello Mark, what is the actual problem you are having? Doesn't pianoscope run anymore as licensed on your device? The "Purchased" section in the App Store app account panel usually lists pianoscope if you have merely downloaded it but did not purchase anything. So it is quite unusual that your App Store app does not list it.
The App Store app and the database behind is however run by Apple, so it is out of my control.
Usual remedies you could try are:

Rebooting your device
Tapping the "Restore Purchases" button at the boottom of the in-app purchases panel inside pianoscope

Please let me know if any of this helps.

MarkF

Thank you so much, Frank. I will try.